TBM - Human Quality Training

HUMAN QUALITY TRAINING

No ethic is as ethical as the work ethic

— John Kenneth Galbraith

Human quality is not some philosophical idea. It's about people. It's about work ethics and the quality with which we 'deliver' work — to employers, customers, colleagues and suppliers.

TQM, Six Sigma, ISO, SEI-CMM, CMMi and PCMM are great. But they're less than nothing without human quality. First.

Achieving 'TQM' in human quality is the ultimate competitive advantage. It is also referred to as personal quality, by some people.

Claus Moller — the danish quality guru, who shot to fame in the 1980s — talked about 'Personal Quality' and the concept of the ideal performance level vs the actual performance level.

More recently, we've seen people like Jim Clifton, CEO of Gallup get passionate about the idea, with his 'gallup path', a metric-based economic model that establishes the linkages between human nature in the workplace, customer loyalty, and business outcomes.

Now we've taken these theories and combined them with our own research, into an actionable one day workshop that is suitable for small and mid sized businesses.

A workshop that will transform your workplace and charge your employees to deliver performance levels beyond your imagination.

We offer custom developed human quality training workshops today.